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eReferral
Track a referralRequest accessSign in

Where is my referral? Check with your code.

When your dentist refers you to a specialist, their office can give you a tracking code. Enter it to see where your referral stands. You do not need an account.

Track my referralWhat the page shows
eReferral
Follow your referral
7C42 A0E9 51D3 …Check
ER-2481Appointment booked

Appointment: Thu 9:30 am

  1. Referral sent
  2. Specialist received it
  3. Appointment booked

Questions about your appointment? Contact your dentist’s office.

Sample tracking page. No name, date of birth or clinical details appear.

Six steps, in plain words.

The page shows the step your referral is at, plus your appointment date once it is booked.

What the tracking page showsIn the page's own wordsNo account
Referral sent
Your dentist's office has sent your referral to the specialist.
Specialist received it
The specialist's office has your referral and is reviewing it.
Appointment booked
Your appointment is set. The date shows on the page.
Treatment under way
Your treatment with the specialist has started.
Treatment complete
You are done with the specialist. The page tells you to book your follow-up with your own dentist.
Referred back to your dentist
If the specialist cannot take the referral, the page says so, and your dentist's office can tell you what comes next.

What you will never see.

The tracking page never shows your name, your date of birth or anything about your health. It only shows the step your referral is at.

Kept off the pageFor every referral, on every visitNo PHI
Your name
Never shown
Date of birth
Never shown
Health details
Never shown
Your code
The tracking code is long and randomly generated. Keep it private.
Your details
Seen only by your dentist's office and the specialist, and stored encrypted
Questions about your treatment or your appointment? Your dentist's office can see the full case and can help.

Have your code? Check it now.

Enter the tracking code from your dentist's office. No account, no personal details shown.

Track my referralRead the questions and answers