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Put Down the Notepad. Pick Up eReferral.

  • Replace handwritten slips and faxes with one secure electronic platform.
  • Clearer communication on every case, and a seamless handoff back to the referring doctor.
  • No more delays. Specialty offices receive referrals instantly and can schedule patients right away.
  • AES-256 encryption at rest
  • Two-factor sign-in
  • Tamper-evident audit log
  • Built for HIPAA compliance
Referral ER-2481
Tooth 19 · retreatment
Emergency
PatientJ. Rivera
Received by Cascade Endodontics8:12 am
Imaging reviewed, 4 of 4 files8:31 am
In treatmentnow
PA 19BW RCBCT+1 photo
Encrypted at rest · every open auditedLive status
Illustrative case data
Paper slip vs eReferral

Both carry the patient and the reason.

Everything after that, from the X-rays to the report that gets the patient back to their own doctor sooner, only travels on eReferral.

Features of a paper referral slip compared with eReferral
FeaturePaper slipeReferral
The case
Patient informationIncludedIncluded
Reason for referralIncludedIncluded
X-rays and imaging attachedRadiographs, CBCT, photos, PDF and DICOMNot includedIncluded
Insurance informationNot includedIncluded
Urgency triageEmergencies rise to the top of the queueNot includedIncluded
Speed and follow-through
Instant deliveryIn the specialist's queue the moment it is sentNot includedIncluded
Live case trackingFor the referring office and the patientNot includedIncluded
Clear two-way messagesOne thread on every caseNot includedIncluded
Completion report back to the referring doctorNot includedIncluded
Digital copiesPrint or save any referral as a PDFNot includedIncluded
Security
Built for HIPAA complianceNot includedIncluded
AES-256 encryption at restNot includedIncluded
Two-factor sign-inNot includedIncluded
Tamper-evident audit logNot includedIncluded
How it works

Four steps, one shared record.

For dental and medical specialty referrals. Skim the four steps, or read each one with its proof below.

Send

Every film arrives with the case.

Half a referral's value is its imaging. Radiographs, CBCT and photos travel on the referral itself, so the specialist has them before the first call.

  • Every file rides with the case. Radiographs, bitewings, CBCT volumes, photos, PDFs and DICOM upload straight onto the referral.
  • Encrypted, then previewed. Files are encrypted at rest and open in a gallery on the specialist's side.
  • Missing films are caught first. A case without current films is flagged before it is ever sent.
Imaging · Referral ER-2481
Encrypted
PA
tooth 19
BW
right
CBCT
42 MB
Photo
intraoral
Missing radiographs flagged before sending. A case without current films warns the referring office up front, not the specialist a week later.
Illustrative data
Track

Everyone sees where the case stands.

Status updates itself for the referring office and for the patient, so nobody has to call to ask.

  • Five stages, live. Submitted to completed, visible to the referring office as it happens.
  • Patients follow along. A tracking code opens a public page that shows status and nothing else.
  • Emergencies get seen first. They sit at the top of the queue the moment they are sent.
What the referring office sees
Mon
ReceivedMon
ScheduledTue
In treatmentThu
CompletedThu
What the patient sees
9F2A-C81D-4E77-A0B3
Appointment scheduled
Treatment in progress

Status only. No name, no chart, no personal details on the tracking page, ever.

Illustrative data
Triage

Urgency the queue can read.

An emergency and a routine evaluation never look the same here. The queue knows the difference before anyone opens a case.

  • Urgency is part of the referral. Routine, urgent or emergency, chosen on the form and carried with the case.
  • Emergencies sort themselves. They rise to the top of the specialist's queue with red accents.
  • Today's phone calls are obvious. Triage states show what needs a call before lunch.
Incoming queue · Cascade Endodontics
sorted by urgency
EmergencyAcute apical abscess, tooth 304 min ago
UrgentIrreversible pulpitis, tooth 141 h ago
RoutineRetreatment evaluation, tooth 83 h ago

Emergencies rise to the top of the specialist's queue on their own. Nobody has to notice a scribble in a margin.

Illustrative data
Report

The report comes back on the record.

The completion report goes back to the referring doctor on the same case it started from, so the patient gets back to their own doctor sooner.

  • One report closes the case. Specialists file a completion report with post-op imaging attached.
  • It lands on the record at once. And prints cleanly for filing.
  • Both offices stay one message apart. Every case has its own two-way thread, and the referring provider's contact card keeps email and phone at hand.
Completion report · ER-2481
Treatment complete · post-op imaging attached · home care notes
Completed

On the referring office's record as soon as the specialist files it. Printable and fileable.

RM
Dr. R. Moreno · Northgate Dental
Referring provider on record
Email Call
Illustrative data
Security

Know exactly who opened every record.

Every record is encrypted at rest, every open is written to an audit log, and the log itself is hash-chained so that silent edits to history become visible.

Privacy mode
J. RiveraTooth 19 · retreatment
M. OkaforTooth 20 · evaluation

One click blurs every patient name on screen, for front-desk monitors. Try it.

Illustrative case data
Sample log entries
Encryption that covers everything

Names, birth dates, phone numbers, notes, and every uploaded file are AES-256 encrypted at rest. Not just the clinical text.

Two-factor sign-in

Authenticator-app codes on top of passwords, with sign-in throttling per address and per account.

Practices stay sealed

One specialist practice can never read another practice's cases, reports, or numbers.

Sessions that expire

Hashed session tokens with a hard 8-hour cap. A workstation left open does not stay open.

Built for HIPAA compliance

Access controls, encryption at rest and a full audit trail, designed around what HIPAA asks of a referral network.

Patient tracking without exposure

Tracking codes are 128-bit and the public page shows status only, never identity.

Security, in plain English
The film

See eReferral in action

Real screens: the referring office sends, the specialist triages and reports, the report lands back on the record, and the patient follows along.

Who uses it

One record. Three seats at it.

The referring office, the specialist, and the patient each get their own view of the same case, for dental and medical specialties alike.

4 files attachedReady to send

The referring office sends

A complete case in minutes with imaging attached, live status without a phone call, and the report back into your record.

For referring offices
Emergencyfirst in queue4 min

The specialist triages

A sorted queue with the films already there, so patients get scheduled right away. Reporting back takes one signature.

For specialists
9F2A-C81D-4E77-A0B3

The patient follows along

A tracking code instead of a waiting-room phone call. Status on any phone, with no personal details exposed.

For patients

Put down the notepad for good.

eReferral is in pilot. If your office refers cases to a dental or medical specialist, or receives them, request access for your practice.